Legal & Privacy

Transparency starts with us. Here's how we protect your rights and data.

Last updated: February 11, 2026

Privacy Policy

Our Commitment

TheHoleTruth.org is built on transparency. We believe in practicing what we preach - your privacy is paramount, and we handle your data with the same care we expect from government agencies.

Information We Collect

  • Account Information: Email, name, and authentication data (via Better Auth)
  • FOIA Requests: Requests you create, agencies contacted, and correspondence
  • Usage Data: Pages visited, features used (anonymized analytics)
  • Technical Data: IP address, browser type, device info (for security)

How We Use Your Data

  • Provide FOIA generation and tracking services
  • Improve AI accuracy and request quality
  • Send important updates about your requests
  • Ensure platform security and prevent abuse
  • We NEVER sell your data. Ever.

Data Security

Your data is encrypted in transit (TLS 1.3) and at rest. We use industry-standard security practices and Cloudflare's infrastructure for DDoS protection. Database hosted on Neon PostgreSQL with automatic backups.

🔒 Your FOIA Requests are Private

We never share your FOIA requests with third parties. Your transparency efforts remain confidential unless you choose to make them public.

Terms of Service

Acceptable Use

TheHoleTruth.org is designed for legitimate transparency and accountability purposes. You agree to:

  • Use the platform for lawful FOIA requests only
  • Not harass government employees or abuse FOIA processes
  • Provide accurate information in your requests
  • Respect agency response timelines and procedures

AI-Generated Content

Our AI assists in drafting FOIA requests but you are responsible for reviewing and submitting them. We provide legal education and strategy, but we are not your attorneys and this is not legal advice.

Service Availability

We strive for 99.9% uptime but cannot guarantee uninterrupted service. Your data is always backed up and you can export it anytime.

Data Usage & AI Training

Transparency about AI training:

  • Your FOIA requests: Never used for AI training without explicit consent
  • Successful requests: May be anonymized and used to improve success rates
  • Agency responses: Aggregated (not individual) data used for analytics
  • Opt-out: Contact us anytime to exclude your data

💡 Help Others Fight for Transparency

Consider sharing your successful FOIA requests (anonymized) to help others. Your victories make transparency more accessible for everyone.

Your Rights (GDPR, CCPA, etc.)

You have the right to:

  • Access: Download all your data anytime
  • Rectification: Correct any inaccurate information
  • Erasure: Delete your account and all associated data
  • Portability: Export your data in machine-readable format
  • Object: Opt-out of data processing for analytics

To exercise these rights, email privacy@theholetruth.org

FOIA & Public Records Information

About Our Database

Our transparency laws database contains official statute text from all 50 states and federal law. Data is sourced exclusively from official .gov websites and maintained by legal professionals.

Disclaimer

This platform provides information and tools, not legal advice. We help you understand and exercise your transparency rights, but we are not attorneys and cannot represent you in legal proceedings.

For complex cases or appeals, consider consulting a transparency or First Amendment attorney.

Contact Us

Questions about privacy or legal matters?

Privacy inquiries: privacy@theholetruth.org

Legal inquiries: legal@theholetruth.org

General support: info@theholetruth.org

The HOLE Foundation
A 501(c)(3) nonprofit organization
Empowering citizens through transparency

🍪 About Cookies

We use minimal cookies: session authentication (Better Auth) and analytics (Cloudflare Analytics). No third-party tracking. No advertising cookies. Ever.